The Kano State Government has launched the Fix Kano App, a digital platform aimed at enhancing citizens’ engagement by enabling residents to report issues requiring government attention and track feedback and resolution.
The app was unveiled at the maiden Kano Startup Weekend 2025, organised by the Kano State Information Technology Development Agency (KASITDA), with participation from stakeholders across government, private sector, academia and the technology ecosystem.
Speaking at the event, Gov. Abba Kabir Yusuf said the initiative was part of his administration’s commitment to deploying technology to deepen participatory governance, promote transparency and improve public service delivery.
“The Fix Kano App provides a direct and structured channel for citizens to communicate their concerns to government and receive timely responses,” Yusuf said.
He noted that the platform would strengthen accountability and ensure that issues affecting communities were addressed more efficiently.
The Director-General of KASITDA, Dr Bashir Abdu Muzakkari, said the app was developed as a gateway for interaction between citizens and government institutions.
According to him, the platform covers key sectors such as infrastructure, security, health, agriculture, environment, sanitation and education, among others.
“The app also has a monitoring and feedback mechanism that allows citizens to track the progress of their reports from submission to resolution,” Muzakkari said.
He urged residents to adopt the Fix Kano App as their primary medium for engaging with government, rather than relying solely on social media platforms where issues often trend without structured follow-up.
Also speaking, the Director-General of the National Information Technology Development Agency (NITDA), Malam Kashifu Inuwa Abdullahi, commended the Kano State Government for deploying a digital solution that promotes accountability and data-driven governance.
“This initiative aligns with national digital transformation objectives and serves as a model for sub-national governments seeking to strengthen citizen engagement through technology,” Abdullahi said.
The state government reaffirmed its commitment to supporting digital innovation and leveraging homegrown technological solutions to address societal challenges and build trust between government and citizens.
Residents were encouraged to download and actively use the Fix Kano App to responsibly report issues in their communities and contribute to a more responsive and inclusive government.
